Please create an app password for Outlook on your email provider's site.Īpp passwords are randomly generated one-time use passwords that provide temporary access to your online accounts. If you know you’re using the correct password for your email account and you get a message that says something like: If you forgot your password for a work or school account, see Reset your work or school password using security info. If you forgot the password for a Microsoft account, use our sign-in helper to get back into your account, or see Reset a forgotten Microsoft account password. Troubleshoot password issues when adding an account Forgot your password When you're finished, select Return to accounts page, or close the Settings window. Under Account details, select an option such as Remove, or Set as primary account. In the Email accounts section, find the account you want to delete or manage, and then beside the account name, select Manage. If prompted, enter your password for the account and select Done. Select Add Account, select a suggested account from the dropdown menu or enter a different email address, and select Continue. You can now add a new account, or manage or delete any existing accounts. Tip: If your Settings window doesn't look like this, you might be using classic Outlook.
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